Terms of Service
Effective Date: October 1, 2025
Welcome to The Luxe Pup! By using our website, theluxepup.ca, and purchasing our products, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
1. Acceptance of Terms
By accessing and using the The Luxe Pup website (the “Site”), you agree to abide by these Terms of Service and all other applicable policies, including our Privacy Policy. If you do not agree with these terms, you may not access or use the Site.
2. Changes to Terms
We reserve the right to modify or update these Terms of Service at any time. When changes are made, the updated date will be reflected at the top of this page. We recommend checking this page periodically to stay informed of any updates. Your continued use of the Site constitutes acceptance of these changes.
3. Account Registration
To place an order, you may need to create an account on The Luxe Pup. You agree to provide accurate, current, and complete information during registration and maintain the security of your account details. You are responsible for all activity on your account and agree to notify us immediately if you suspect any unauthorized access.
4. Product Availability
While we strive to maintain accurate inventory, all products are subject to availability. We reserve the right to limit quantities of any items and may cancel orders if products become unavailable or if there are issues with the payment method. In such cases, you will be notified and refunded if necessary.
5. Pricing and Payments
All prices on the Site are listed in Swedish Krona (SEK) unless otherwise specified. We reserve the right to change prices at any time. Payments for products are processed securely through a third-party payment gateway. By placing an order, you authorize The Luxe Pup to charge your selected payment method for the total amount of the purchase.
6. Shipping and Delivery
The Luxe Pup offers shipping within Sweden. Shipping fees will be calculated at checkout. Orders over a specified amount may qualify for free shipping (details provided at checkout). Delivery times may vary depending on your location, but we aim to process all orders within 2–3 business days. You will receive tracking information once your order has shipped.
7. Returns and Exchanges
We want you to be happy with your purchase. Please refer to our Return Policy for detailed instructions on returns and exchanges. Items may be returned within a specified period after delivery (usually 14–30 days), provided they are in unused and resalable condition. Some items may be excluded from the return policy due to hygiene reasons.
8. Intellectual Property
All materials on the The Luxe Pup website, including but not limited to text, graphics, images, branding, and product descriptions, are the sole property of 1467417 B.C. LTD. and its subsidiary The Luxe Pup. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
9. User Conduct
You agree to use the Site only for lawful purposes and in accordance with all applicable laws and regulations. You may not:
- Use the Site to harm or interfere with others’ use.
- Post or transmit any harmful or illegal content.
- Attempt to access or damage the Site’s security features.
We reserve the right to suspend or terminate your access to the Site if you violate these terms.
10. Limitation of Liability
To the fullest extent permitted by law, The Luxe Pup will not be liable for any indirect, incidental, or consequential damages arising from the use of the Site, the products sold, or any interruptions or errors in the Site’s functionality. We are not responsible for any damages resulting from third-party use or external conditions beyond our control.
11. Disclaimer of Warranties
The Site and all products are provided “as is” without warranties of any kind, either express or implied. We do not guarantee that the Site will operate without errors, interruptions, or security risks. We are not responsible for any damages caused by the use or inability to use the Site.
12. Indemnification
You agree to indemnify and hold harmless The Luxe Pup, its affiliates, officers, employees, and agents from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from your use of the Site or violation of these Terms.
13. Privacy
Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your information as outlined in the Privacy Policy.
14. Governing Law
These Terms of Service are governed by the laws of Sweden without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Sweden.
15. Contact Us
If you have any questions about these Terms of Service or need assistance, please contact us at:
📧 Email: support@theluxepup.ca
🌐 Website: www.theluxepup.ca
This Terms of Service governs your use of the The Luxe Pup website. By using the Site or making a purchase, you agree to the terms outlined above.